ARTICLES BY THIS AUTHOR
- 1/29/2018
Engaged employees key to establishing ‘emotional connection’ with customers
The customer experience is an intangible store brand that can do wonders for a retailer’s image. Just ask Publix and Wegmans - 1/25/2018
Ahold Delhaize reports sales growth in Q4
Free cash flow predicted to be ahead of expectations - 1/23/2018
Amazing products and services emerge from creative, collaborative risk-taking
Inventive solutions come from painstaking experimentation, incredible perseverance and fruitful partnerships - 1/22/2018
Albertsons commits to responsibly sourced sushi
Chain says top five wild and farm-raised species used for sushi will meet strict sustainability standards by 2022 - 1/22/2018
Fresh starts on the perimeter
From produce and dairy to meat, seafood and deli to innovative customer-engagement opportunities, the store perimeter serves as a ‘gateway to shopper loyalty’ - 1/21/2018
Amazon Go opens to public in Seattle
Amazon’s grab-and-go, cashier-less convenience store carries Whole Foods’ 365 Everyday Value brand snacks, ready-to-eat meals and more - 1/18/2018
Wegmans to launch full-service Mexican restaurant
Blue Dalia Restaurant & Tequila Bar will open in April at a new Wegmans store in Natick, Mass. - 1/15/2018
CVS deserves praise for transparent stand
Retailer’s decision to reveal rather than conceal in cosmetics category is a win for consumers - 1/15/2018
CVS pledges to limit alteration of images used to market beauty products
Drugstore chain will create new standards for beauty imagery used in promoting and merchandising cosmetics in store and online