What to learn from the Toys 'R' Us customer experienceFor one consumer, the chain is a testament to how important the human element is to service, which has everything to do with building a positive image for a retailer’s brand Indeed.com ranks Costco as best place to work in terms of pay, benefitsH-E-B, Aldi and Publix also among top 15, according to analysis of 18 million employer reviews Simplifying shopping To win over busy consumers, grocery retailers are leveraging convenience Engaged employees key to establishing ‘emotional connection’ with customers The customer experience is an intangible store brand that can do wonders for a retailer’s image. Just ask Publix and Wegmans Will you offer private brand gift baskets during the winter holidays? Store brand products offer many mix-and-match opportunities to create customized baskets that will wow gift givers and recipients alike Kroger envisions the future of private brands Cincinnati-based retailer will offer clothing line in addition to opening new restaurant Kroger getting into clothes Grocer to launch apparel private brand as part of its Restock Kroger Plan CVS Pharmacy to offer next-day delivery Move a response to Amazon weighing whether to sell prescription drugs First Previous 7 8 9
