Consumer Insights

A report from The Conference Board is highlighting the extent to which consumers cut back their spending in the past year — and how a reversal of this pattern might be slower than in the past.

Numerator released insights from its Reopening Shopping Behavior Index and finds retailers are still seeing elevated spending levels online, nearly two times higher than 2020 levels.

Toilet paper topped all categories in sales losses from out of stocks, according to NielsenIQ data, seeing more than $830 million flushed.

Independent research from Brick Meets Click and Mercatus saw total online grocery sales drop by 12% from January’s record totals.

The analysts surveyed shoppers and asked what keeps them from buying certain health and beauty, and frozen foods items online?

The annual Shopper Experience Index report from Bazaarvoice finds nearly 60% of shoppers purchased private brands because they liked the product, more than shoppers buying just on price.

Brick Meets Click, Mercatus Grocery shopper survey demonstrates another big month in e-commerce grocery sales for January

Bazaarvoice survey underscores importance of user-generated content in driving purchase decisions