Bill Bishop, chief architect and co-founder of Brick Meets Click
Today, there seems to be a retail thought leader around every corner, but Bill Bishop was one of the first — and one with integrity and objectivity.
“I’ve really tried to do my homework to keep me right at the top of the pack,” said Bishop, who currently is chief architect at Brick Meets Click. “Everybody has some experience with grocery, and in today’s world it’s awfully easy to have an opinion. I still work really hard to be sure that we do our studies, and know what we’re talking about.”
As the founder and leader of Willard Bishop and now Brick Meets Click, his goals have been the same. When he enters a subject to study in retail, he must go deep into that area, be clear with the results (as retailers hate jargon, he said), and do it honestly and objectively. His research over the years in private label included several projects with Daymon, FMI and a few at Topco that he’s very proud of. Over a two-year period, he worked with Topco to establish best practices in merchandising for their private label products based on extensive research. Another project with Topco studied sales of private label products at Albertsons’ Jewel-Osco banner to compare with Topco’s private label velocities and growth.
He said that was at a time when private labels were considered generics, and he’s amazed at the evolution of private brands today, noting how far hard discounters like Aldi, Lidl and Trader Joe’s have come. “One of the things that I think amazed people with Aldi was how quickly they moved completely into what we call ‘clean products.’” Bishop also praised Kroger’s Simple Truth and how private brands are leveraging “lifestyle branding.”
Bishop first got into retail when he attended Cornell University in the 1960s and got involved with its Department of Food Marketing, studying early computer modeling of supermarket site selection. After college, while in the U.S. army, he routinely would check in with the National Association of Food Chains to entertain himself, which later led him to joining the Supermarket Institute for five years while it transitioned into the Food Marketing Institute (it is now FMI — the Food Industry Association). In 1976, he started Willard Bishop, and for three decades would be one of the industry’s preeminent thought leaders.
In 2012, he started Brick Meets Click, again ahead of the curve, to study the tremendous impact digital would have on retailing. He calls this new company a “demanding hobby,” as he is slowing down and working with his son David Bishop, a partner in the company. Bill Bishop joked that he and his son may be the only father-son duo interviewed on the PLMA’s videocasts. Bishop has presented at PLMA over the years, as well, most recently on the impact of digital on private brands.
He’s tremendously honored by this induction, and perhaps more importantly, he said his wife liked it.
“I’ve been in the grocery business for virtually my entire career,” he said. “So to be recognized by an organization as important as the PLMA is a big deal for me. It’s a wonderful recognition."