Engaged employees key to establishing ‘emotional connection’ with customersThe customer experience is an intangible store brand that can do wonders for a retailer’s image. Just ask Publix and Wegmans Fresh starts on the perimeter From produce and dairy to meat, seafood and deli to innovative customer-engagement opportunities, the store perimeter serves as a ‘gateway to shopper loyalty’ 'Dramatic events’ highlight 2017 Amazon’s acquisition of Whole Foods and Lidl’s debut in the U.S. are two of our top 10 stories of the year Will you offer private brand gift baskets during the winter holidays? Store brand products offer many mix-and-match opportunities to create customized baskets that will wow gift givers and recipients alike The many reasons to invest in private brands Jim Wisner says cost of managing a store brand program is about 1 to 2 percent more or less of store brand sales at cost What Daymon, Advantage Solutions merger means Companies say they will offer “the most comprehensive suite of brand-centric and retailer-centric services in the U.S. and internationally” Digital Archive Small things make a difference to storm-stressed customers During routine thunderstorms and snowstorms, grocery retailers could provide much better customer service Destination fresh Amazon aims to win back Whole Foods' customers with low prices But patrons of competing retailers that offer established organic brands could remain loyal to those brands First Previous 11 12 13 14 15 Next Last