Total Store

Flexible eating styles, regional tastes and plant-based alternatives predicted in year ahead

For one consumer, the chain is a testament to how important the human element is to service, which has everything to do with building a positive image for a retailer’s brand

Business Insider says contest winner was ‘one of the best dining experiences we have ever had’

New locations include first store in Maryland and one in Virginia

The customer experience is an intangible store brand that can do wonders for a retailer’s image. Just ask Publix and Wegmans

Cincinnati-based retailer will offer clothing line in addition to opening new restaurant

Retailer invests more than $7 billion on ‘next-generation, customer-centric’ redesigns

Prices on ‘hundreds’ of national and own brand items cut by 40 percent in ‘permanent reset’

Mariano's executives departing in shake-up

Retailers of all sizes are winning over customers with their fresh-prepared offerings

Company reorganization may allow nearly $3 billion sale of remaining retail brands sooner than expected

H-E-B, Aldi and Publix also among top 15, according to analysis of 18 million employer reviews