Improving access to ShopRite’s strong private brand program online, ShopRite has become the second grocer to pilot a space-saving technology system that uses automation to optimize how online grocery orders are stored.
ShopRite, a registered trademark of Wakern Food, the retailer cooperative out of Keasbey, N.J., is working with Kardex Remstar and its vertical storage platform the Kardex Remstar Shuttle XP Vertical Lift Module (VLM) at the ShopRite in Kingston, N.Y.
How the unit works is online grocery orders for the location get stored in totes on trays within the unit, and the Shuttle XP automatically delivers those totes based on an order barcode scan when the customer arrives for pickup. The machine can also deliver orders when a customer checks in for curbside pick-up.
The Shuttle XP increases storage capability by five times while reducing order errors and customer wait times, the company said. The system also increases slot capacity for stores with limited online shopping space. The Kingston store is piloting the innovative storage solution in its ShopRite from Home department.
“We are excited to use the Kardex Remstar Shuttle XP as another tool to enhance online shopping service,” said Steve Henig, chief customer officer, Wakefern. “Our ShopRite from Home online shopping service is one of the fastest growing parts of our business and we are always looking for ways to streamline the online shopping process for our customers.”