Sally Lyons Wyatt, global EVP and chief advisor, at Circana.
SB: What impact is pricing having on the buying decisions of consumers?
MM: People are noticing the price increases and snacks and candy are among the categories where the higher prices are most noticeable. As a result, 43% of consumers are willing to switch to lower-cost brands within these categories. People still have their snacking occasions, whether they are working from home or watching a sporting event. With price the No. 1 thing they’re thinking about when shopping, consumers are also looking for options that differ from what they have been buying and are also looking for products offering a better value.
SLW: When looking at the price piece of this, we are still, on average, roughly 30% higher than in 2019 within food and beverage, and the story is much the same with snacking. But when you look at the end of 2023 into the beginning of 2024, the price increases of what we were seeing at the end of 2022 into 2023 are nowhere near the same. So we have slowed the price increase, month over month. There is also a variety of pricing when it comes to snacks, because of the variety of pack sizes offered. Some consumers will buy bigger pack sizes or multipacks to save money long-term, while others are looking for single-serve sizes. Snacking does a nice job of giving consumers a variety of prices to meet their needs.
SB: What role is health or healthy snacks having in the segment?
MM: Most shoppers are claiming they care about their health when it comes to snacking. However, on the flip side, our research shows that 28% of shoppers claim they don’t look at the ingredients list when they’re buying snacks. We also have 75% of shoppers who tell us that taste and flavor are the most important factors when they choose a snack, and only 29% say they are looking for some benefit such as high protein or low sugar. While taste still reigns supreme, it will be interesting to see how and if that number fluctuates over time.
SLW: The slowdown we’ve seen in coffee has had an impact on snacks. With people cutting back on their midday caffeine fix, consumers are looking for snacks that offer another source of energy during the day. Products with protein also play into this need for energy. So I’m not sure consumers are looking toward these products because they are healthier options; rather, they are turning to these products based on a need.
SB: Is there any notable difference demographically when it comes to the type of snacks consumers are buying?
MM: Our research does not indicate any major difference among the age groups when it comes to buying snacks. The one place there is some difference is within snacking occasions. Three-quarters of consumers aged 35 to 54 say they’re snacking multiple times a day. Only 56% of consumers 18 to 34 are snacking multiple times a day.
SLW: When it comes to the generational aspect of snacking, it’s not just the fact that consumers are snacking, but it’s the differences between each of the generations. It’s important to cater to each of the age groups with a personalized message. The type of product that may be interesting to someone in Gen X may not be of interest to someone in Gen Z. Being able to personalize or customize messaging by cohort group, whatever that group is, is one thing that retailers and manufacturers need to do their best to embrace. That will help overall traffic penetration and sales.