Macy's Names CEO-Elect

Department retailer Macy’s has announced coming changes to its leadership structure. 

Macy’s Chairman and CEO Jeff Gennette will retire in February 2024 after serving the company for 40 years. Following an internal and external search, Tony Spring, Macy’s, Inc. executive vice president and Bloomingdale’s chairman and CEO, has been appointed by the board of directors as president, CEO-elect, and a member of the board of directors.

As president, Spring will be responsible for leading Macy’s, Inc.’s Digital, Customer, Merchandising, and Brand teams, while overseeing Bloomingdale’s and bluemercury. In addition to these changes, Macy’s CFO Adrian Mitchell’s responsibilities have been expanded to include the role of chief operating officer. In the combined role, Mitchell will lead the Stores, Technology and Supply Chain teams, in addition to his existing Finance and Real Estate responsibilities.

“Serving Macy’s, Inc. over the past 40 years has been a privilege. I’m proud of the exceptional work of our colleagues to strengthen Macy’s, Inc. by successfully executing our winning Polaris strategy. We’ve done so during profound industry changes and economic challenges,” said Gennette. “I’m excited that Tony Spring has been appointed Macy’s, Inc.’s president and will become CEO upon my retirement. He has delivered strong results at Bloomingdale’s and has been an ally and trusted partner in advancing Macy’s, Inc.’s strategies. Tony consistently innovates for the customer, is an exceptional brand builder and an excellent talent developer who has strengthened our culture through his leadership. And I’m delighted that Adrian’s role has greatly expanded, leveraging his deep strategic expertise, commitment to omnichannel operational excellence and strong financial discipline. Tony and Adrian are an ideal team to build on our momentum and propel Macy’s, Inc. into the future.”

Having worked for 36 years at Bloomingdale’s, Spring serves as a member of the Executive Committee of the National Retail Federation and the board chair for the National Retail Federation Foundation. Mitchell has served as CFO at Macy’s since late 2020, also served as CEO to home furnishings retailer Arhaus LLC and held several executive positions at Crate and Barrel.

As of Q4 2022, Macy’s operates 883 retail locations across the U.S.