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Macy's To Close Underperforming Stores

The department store will shut 66 locations as part of an effort to focus on its Bold New Chapter strategy.
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Macy's Herald Square Flagship Department Store in Midtown Herald Square. Manhattan. Manhattan, New York, USA  July 16, 2017:; Shutterstock ID 1635439567
Macy's will close 66 underperforming stores in the coming weeks.

Macy’s will close 66 stores in the coming months, continuing its plan to close approximately 150 underproductive stores over a three-year period.

A list of the stores closing can be found here.

In announcing its latest round of store closings, Macy’s officials said they will focus on its 350 go-forward locations through fiscal 2026. 

“Closing any store is never easy, but as part of our Bold New Chapter strategy, we are closing underproductive Macy’s stores to allow us to focus our resources and prioritize investments in our go-forward stores, where customers are already responding positively to better product offerings and elevated service,” said Tony Spring, chairman and chief executive officer of Macy’s, Inc.

According to Macy’s officials, since the start of A Bold New Chapter strategy, investments in the pilot Macy’s stores - First 50 - have boosted sales for three consecutive quarters and contributed to record customer satisfaction scores for the Macy’s nameplate.

Company officials said Macy’s enters 2025 well-positioned to build momentum with a stronger store fleet and remains focused on bringing this enhanced customer experience to more locations nationwide and through its digital channels.

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