Macy's announces North Carolina fulfillment center

Department chain Macy’s has announced plans for its newest fulfillment center. 

The 1.4 million-square-foot facility in China Grove, North Carolina continues Macy’s, Inc. 's investment in its omnichannel capacity to deliver delivery service to customers. The facility will employ 2,800 workers when it is completed in mid-2023. The fulfillment center is a $584 million investment.

Last month, Macy’s announced the hiring of Emily Erusha-Hilleque as the company’s senior vice president of private brands. As of Q4 2021, the iconic New York City-based retailer operates 510 stores nationwide.

“This state-of-the-art facility is a significant milestone for Macy’s, Inc. as we invest in strengthening our omnichannel ecosystem. It will support growth of our business as a leading omnichannel retailer,” said Dennis Mullahy, Macy’s, Inc. chief supply chain officer. “We are delighted to become a member of the China Grove community and look forward to partnering with local and state officials to bring jobs and drive opportunity for local residents.”

When fully operational, the China Grove Fulfillment Center will account for nearly 30% of Macy’s, Inc.'s digital supply chain capacity and serve customers nationwide. The facility will be equipped with new automation technology to increase capacity and productivity to help drive profitable digital sales growth. This new automation includes an advanced goods-to-person and pocket sorter system that will help Macy’s modernize its supply chain by moving merchandise with greater speed and accuracy.

“We are delighted to welcome Macy’s and its state-of-the-art facility to North Carolina,” said North Carolina Governor Roy Cooper. “When you combine our robust transportation network with our skilled workforce and great quality of life, economic development wins like these will continue to be celebrated statewide."