Gift Cards Gain In Popularity With Gen Z
Holiday Shopping Timeline
When looking at consumers across all demographics, there is an expectation that shoppers this year will begin their holiday shopping efforts later than previous years. BHN’s research found that 72% of surveyed Gen Z consumers plan to start shopping in November and December, with many reporting they won’t start until the end of December. With the increased likelihood for more last-minute shoppers this year, leaning into digital gifting will be key for retailers. eGift programs can adapt quickly and consumers continue to embrace digital gifting, especially those that miss holiday ordering deadlines.
Surveyed consumers plan to spend $770 on holiday gifting overall this year, a 3% increase over 2022. Younger generations plan to purchase a total of 17 gift cards this holiday season (10 physical and 7 digital) while older generations plan to purchase 10 gift cards (7 physical and 3 digital).
“Our research found that after a year of economic ups and downs, consumers are still planning to spend on holiday, but overall gift spending will remain relatively flat as 96% of consumers report ongoing concerns about cost-of-living pressures,” said Jaffin.
For more findings and insights into how to prepare for a successful holiday shopping season, download the Better & Better 2023 Holiday Gift Card Shopper Research.