Walmart Expands InHome Delivery
Walmart is expanding its InHome delivery service to more than 50 markets that cover more than 45 million homes across the U.S.
Shoppers in Boston, Detroit, Minneapolis, and Philadelphia, along with those living in San Bernardino, Riverside, and Ontario, Calif., will have access to the service that is designed to deliver groceries and everyday essentials to their doorstep or unpack items directly to their kitchen or garage refrigerators.
“The expansion of InHome comes at the perfect time for families who are embarking on the busy summer season and are looking for faster, more convenient ways to complete those everyday chores,” said Haley McShane, general manager of InHome, Walmart U.S. “We understand that customers are busy and want to make sure that they can have a seamless shopping experience that fits their needs.”
Walmart launched InHome delivery in 2019 to make shopping easier. Since then, the retailer has made millions of InHome deliveries to customers’ homes. InHome associates are tenured, vetted, and specially trained by Walmart for this service.
Here’s how InHome works:
- Order: To order InHome delivery, customers shop Walmart.com or the Walmart app for items eligible for store delivery and select the InHome delivery window that’s most convenient for them.
- Deliver: A trained InHome associate delivers to the customer’s preferred location. If it’s to the home's interior, the associate will use a one-time access code to unlock the customer’s door or garage. A wearable camera is on the associates’ vest, recording the entire delivery, which customers can access from their phones for up to a week after each delivery.
InHome is available as an add-on to Walmart+ membership for $12.95 per month or $98 per year program. Customers already members of Walmart+ can now add unlimited fee-free and tip-free InHome delivery for an extra $7 per month or $40 per year.
