Ninfa Reinoso serves as the quality assurance manager for Topco Associates, which serves retailers across the country with private label products across several categories. In this role, Reinoso is responsible for managing and ensuring that Topco’s supplier manufacturing locations remain in compliance with all regulatory requirements and industry standards.
She also manages Topco’s partnership with suppliers in driving product related improvements based on consumer and retailer feedback, as well as mentoring, developing and training quality assurance specialists to maintain the standards of the company’s expansive private label assortment.
Reinoso brings extensive manufacturing experience to her role. A recent major initiative she led focused on regulatory information and data management, leading to improved assurance and management of product and supplier related information, as well as significantly positively impacting cycle time. She helped review over 13,000 audits, enhancing the processes and robustness of the foreign supplier verification program, which resulted in successful FDA audits.
Throughout the ongoing pandemic challenges, Reinoso worked with Topco’s category and sourcing team, ensuring that supplier locations were open and available, not only to provide product for member stores, but also to ensure they were meeting both regulatory and industry standards.
According to her coworkers, Reinosos brings a committed, yet collaborative approach to the supplier quality management process. Especially throughout the magnified supply chain challenges of the past year, she displayed formidable leadership abilities, advocating creative flexibility with an eye towards innovative solutions while always maintaining a requisite sense of urgency.
Her passion for continuous improvement has been instrumental in Topco’s efforts to further improve the incident notification process to exceed regulatory requirements, and be amongst best in class in the grocery industry.