Target Leadership Changes Focused On Enhancing Shopper Experience

With a focus on further differentiating the experience it offers shoppers, Target has appointed several new members to its leadership team. 

Cara Sylvester has been named Target’s executive vice president and chief guest experience officer. In this new role for the company, Sylvester will lead the strategy to further differentiate Target’s guest experience, with a focus on increasing personalization and attracting more shoppers to Target’s stores, website and app. She joined Target in 2007 and most recently served as the company’s executive vice president and chief marketing and digital officer. She will continue reporting to Brian Cornell, Target chairman and CEO.

Brett Craig has been promoted to executive vice president and chief information officer. He will report to Sylvester. Craig joined Target in 2008 and most recently was the company’s senior vice president of digital. During his time at Target, Craig has held leadership roles across a variety of business areas, including technology and merchandising.

Matt Zabel has been promoted to executive vice president and general counsel. Zabel joined Target in 2010. Most recently he served as senior vice president of risk and employee and labor relations for the company. In that role, Zabel led Target’s internal COVID-19 task force, working across the enterprise to help guide the retailer’s planning and response efforts. In his new role, Zabel will continue reporting to Don Liu, Target’s executive vice president and chief legal and risk officer

Arthur Valdez, Target’s executive vice president and chief supply chain and logistics officer, also will join Target’s leadership team. Valdez joined Target in 2016 and has played a role in transforming Target’s supply chain network. Valdez will continue reporting to John Mulligan, Target’s executive vice president and chief operating officer. 

Additionally, with these updates, Christina Hennington, Target’s executive vice president and chief growth officer, will assume responsibility for Target in India. Hennington joined Target in 2003. In her current role, Hennington has oversight of merchandising, product design and sourcing, as well as strategy, insights and growth. Hennington will continue reporting to Cornell. 

“The updates we’re making to our leadership team reflect the size and scale of our more than $100 billion business, while also positioning the company for continued momentum well into the future,” said Cornell. “I have tremendous confidence in these leaders and the value they bring to our organization as we work together to meet the needs of current and new Target guests.”