SpartanNash Promotes McClellan To EVP

In her new role, Amy McClellan will oversee several aspects of the company's business including the wholesale segment and military commissary and exchanges worldwide.
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Amy McClellan SpartanNash
Amy McClellan, SpartanNash

SpartanNash has named Amy McClellan as its executive vice president and chief customer officer. This is the third time McClellan has been promoted since joining the company four years ago. She most recently served as senior vice president and chief marketing officer.

In her new role, McClellan will be focused on driving sales growth in the wholesale segment and overseeing customer engagements for all national accounts, independent and chain grocers, e-commerce retailers, and the U.S. Defense Commissary Agency and military exchanges worldwide. She will also be responsible for field merchandising, sales operations, customer service and value-added services.

"As a former wholesale customer herself and a grocery industry veteran, Amy brings tremendous breadth and depth of experience to this role," said SpartanNash CEO Tony Sarsam. "She will be a passionate advocate for our customers, helping them grow their business with a strategic OwnBrands product mix and other SpartanNash services and solutions."

During her time at SpartanNash, McClellan has served as division vice president, Retail, then vice president, Fresh Merchandising, and most recently as senior vice president, chief marketing officer. According to the company, she has played a pivotal role growing the OwnBrands food distribution purchase concentration by improving product quality and innovation. 

McClellan also led the highly successful launches of Fresh & Finest by Our Family – a brand that offers affordable and convenient indulgence in deli, bakery, produce and meat – and Finest Reserve, which provides premium indulgence offerings in wine, chocolate and more.

McClellan's promotion will follow the upcoming December 31 departure of SpartanNash Executive Vice President and Chief Customer Officer David Sisk as he leaves after almost four years at SpartanNash. 

Company officials said Sisk played a key role in strengthening the SpartanNash partnership with the U.S. Defense Commissary Agency, helping champion a three-year contract extension to provide private label products to all worldwide DeCA commissaries in 2022. 

Sisk also oversaw streamlining the sales organization to leverage SpartanNash scale while optimizing the customer experience, established export and customer service centers of excellence, and he led the sales team to expand the national accounts footprint while securing several new independent customers in 2023.

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