Ikea Unveils New-Format Stores
Following a year in which Ikea reported record annual sales, the home furnishings retailer has unveiled a new initiative designed to enhance how the company interacts with its shoppers.
The company is debuting its new Plan & Order points with Pick-up in Austin, Tex.; the Atlanta metropolitan area; and two locations in the greater Los Angeles area. More locations will be added throughout 2024.
According to the company, the Austin Plan & Order point with Pick-up will be the second Ikea location in the Austin area and is slated to open in the summer of 2024 in the Domain Shopping Center at 3306 Esperanza Crossing. With the addition of the Ikea Pick-up point, customers will be able to collect their purchases when and where it's convenient for them.
Ikea officials said the new format stores across the U.S. will increase accessibility for customers without compromising on quality or design, and customers can receive support from Ikea experts to plan and order home furnishing solutions such as kitchens, bedrooms and bathrooms.
In addition to new locations announced today, Ikea U.S. will open Plan & order points with Pick-up in Annapolis and Gaithersburg, Md.; Katy, Tex., and more.
"As we look back at the past year, I'm proud of the progress we've made in reducing our environmental impact and keeping affordability and accessibility at the forefront for all our customers," said Javier Quiñones, CEO & chief sustainability officer at Ikea U.S. "Looking ahead, we are excited about our plans for new locations and services bringing the joy of Ikea to more hearts and homes. Creating a home you love is about to get even simpler for everyone."
From a financial perspective, Ikea had a record year in 2023, with total sales and services topping $6.3 billion. In the previous year, the company reported 6.6% growth over the previous year, re-introduced “New Lower Price” that included hundreds of products across the store, and lowered prices on many products during the summer and during other key seasons.