Evolving Consumer Coffee Habits Open Doors For Private Label
According to Dang, the growing popularity of coffee containing these ingredients is the result of consumers doing more research as they seek healthier alternatives. Also, companies and brands have expanded their marketing efforts.
“I think it’s really all about proper education,” she explains. “We have had these types of products for a while, but it was very niche. Now, with more education and marketing of these products, the consumer is understanding the benefits of these products and exactly what they do.”
Ackrill notes that consumers are experimenting with various methods in both hot and cold coffee and with additives such as non dairy nut-based whiteners like oak milk, and functional additives that include vitamin or protein powders.
Additionally, instant coffee, which traditionally is viewed as a choice for older consumers, has gained popularity with younger consumer groups. Driving this growth is the social media trend of “whipped coffee” that uses instant coffee. While this trend started during the pandemic, younger consumers have continued it post-pandemic, she says.
As with every consumable category in recent years, economics have had an impact on consumer choices. As a result, Dang says that Thrive Market has seen a shift in its customer purchase habits to private label products as shoppers have sought to save money and find a better value. That growing desire for better value has led Thrive to launch value pack sizes.
“That’s been helpful to alleviate costs,” Dang notes of the value pack additions. “It’s more of an upfront cost, but our customers realized the savings over time. Our members are pretty savvy in terms of price savings.”