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Blogs & Podcasts

A collection of featured Blogs & Podcasts.

How to lose your customers

This is a story about a plane and just plain bad customer service

The beauty of ‘ugly’ produce

It’s not just about selling imperfect fruits and vegetables at a lower price— it’s about educating consumers not to waste

Searching for coffee, I struck gold with a good price and an unexpected but welcome value in Meijer Gold’s flavorful brand

While consumers increasingly scrutinize grocery products and brands, more are also checking packaging for its environmental impact

For years, Publix Super Markets has drawn a massive following for its fried chicken, which it sells in its deli department as a private brand

Digimarc Corp.’s Heidi Dethloff speaks with Store Brands Editor-in-Chief Lawrence Aylward about the dangers that poor checkout experiences can inflict on a retailer’s image and bottom line, and how retailers can improve the process

Private brands from one country will continue to become accessible to consumers in another country because of e-commerce, which could generate sales and market share of retailers’ private brands around the world

Americans are poised to splurge this holiday season. Why not on private brands?

Retailers, consumers may need patience as farmers try to recover from the wildfires across the state

If anything, Amazon.com’s acquisition of Whole Foods lit a fire under other grocery retailers, which several of them have done

Helping fix the planet, The Kroger Co. is the only food and drugstore firm to make the top 10 on Fortune’s 2018 Change the World list. But grocers and other retailers don’t have to have Kroger-sized resources to make a difference

Survey reveals that long lines and poor checkout experiences are reasons why consumers shop elsewhere. But are retailers taking this seriously?

If its latest earnings are any indication, Publix withstood the recent uproar for its support of an NRA proponent. Perhaps people realize that Publix is not the villain it was made out to be

Set to cancel the Hanesbrands line, Target is adding more of its own apparel brands, which will likely invigorate profits

Not all store brand products are driving growth at the same rate, and not all branded products are experiencing declining sales. When dissected by price tier, it’s clear that premium products are winning across the board

CEO of Ahold Delhaize, who steps down July 1, was a champion of private brands

Daymon's Nicole Peranick talks about how to create a memorable customer journey with private brands playing a key role

An overview of packaging-related AAFCO proposals that may change the face of the pet food aisle

If a consumer has a bad bathroom experience, that store’s trust factor just went down the toilet

Retailers need to use science to engage specific audiences and to better understand their customers, says Matt Sargent, senior vice president of Magid.

Generation could have a tremendous impact on a possible boom of private brands

Creative offerings on menus throughout America’s 30 baseball stadiums just might spark a few ideas for private brands

For one consumer, the chain is a testament to how important the human element is to service, which has everything to do with building a positive image for a retailer’s brand

Diana Sheehan says both companies’ store brands will complement each other, leading to an increase in footprint and penetration of their own brands

Technology is a means to enablement, and retailers that offer private brands stand to benefit from some of the new capabilities being offered

Despite a few early setbacks and criticism (even from its own CEO), Kantar Consulting’s Mike Paglia expects Lidl to be more effective in the U.S. going forward with its low-priced, high-quality private brands. But it will take some time.

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