Bed Bath & Beyond Names New Technology Leader
Bed Bath & Beyond has named Scott Lindblom chief technology & digital officer, effective immediately. He will be responsible for managing the company's digital channel and report to Bed Bath & Beyond Inc. President and CEO Sue Gove.
In his new role, Lindblom will oversee further development of an omni-always shopping experience for customers, including directing and shaping the end-to-end customer experience in partnership with marketing and brand leaders, end-user platform optimization and customer contact management and support.
He will continue to drive the company's technology transformation plan in support of operational excellence, creating an engaging, differentiated experience for customers. His team's priorities include leveraging data, analytics, and agile technology development to create efficiencies, enhance system performance, and drive innovation across the organization.
Prior to joining Bed Bath & Beyond in 2020, Lindblom was executive vice president and chief information officer at Michael's, where he transformed the IT function of the business into a high performing value creation department that enhanced and streamlined the shopping experience for customers, while creating significant revenue impact.
Previously, he was group vice president of IT at ROSS Stores, leading a national team to implement a micro-merchandising planning solution that helped to increase operating income and improve the customer experience. Lindblom also held senior roles within supply chain management and IT at Best Buy.
"We are proud to leverage our organization's strong talent and elevate Scott, an accomplished leader who possesses significant digital transformation and IT solutions expertise. Scott has experience modernizing technology capabilities for leading retailers and an intimate understanding of our business' requirements and customers," said Gove, who was named the retailer’s chief executive in October. "Scott's proven skill-set will add meaningfully to our executive team as he continues to add value to our enterprise technology transformation, working to streamline our IT infrastructure and advance our digital capabilities."