The company announced that it is helping customers check out faster with Toshiba’s new self-checkout systems. The partnership between the two companies includes immediate and long-term initiatives to better engage in-store shoppers, optimize front-end throughput, and improve overall customer satisfaction. In particular, Albertsons Cos. is currently piloting mobile point-of-sale and line-busting solutions that are expected to further reduce the time that customers spend at checkout.
“We are empowering our consumers to curate their in-store shopping experiences based on their needs and desires,” said Anuj Dhanda, executive vice president and chief information officer at Albertsons Companies. “Our partnership is resulting in a smoother experience for our shoppers using self-checkout by reducing the interventions they experience. Toshiba’s strength in applying machine learning and intelligence to the checkout process across our 2,200+ stores will enhance how we serve our shoppers and build greater trust with our loyal customers.”