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Dec
05

How to lose your customers

This is a story about a plane and just plain bad customer service

Oct
24

The beauty of ‘ugly’ produce

It’s not just about selling imperfect fruits and vegetables at a lower price— it’s about educating consumers not to waste

Oct
15

Why Amazon's private brand positioning presents challenges for brick-and-mortar retailers

Every time a shopper finds an Amazon.com product in the first row of his search, decides to try it and discovers he loves it, it is a threat to the growth of equivalent store brands everywhere else

Jun
22

AAFCO eyes updates to pet food labeling requirements

An overview of packaging-related AAFCO proposals that may change the face of the pet food aisle